Tavrenna

Your bank’s AI assistant, on your own infrastructure.

Your customers talk to it inside your mobile app. Your teams tune it, agent by agent. Your data stays under your control.

Request a demo

Demonstration app · fictional data

Assistant AIOnline

Send 200 DH to Mehdi Bennani

Your transfer is ready. It will only go once you confirm it in the app.

Transfer to confirmTransfer
200.00 DH
MBMehdi Bennani•••• 3307

From•••• 4821
Valid until 14:37Review and confirm
Confirmed
Not completedInsufficient balance
Expired, nothing was carried out
Ask a questionWrite to the advisor

The SDK

The assistant lives inside your app.

The Android SDK takes your app’s colours and type. The assistant answers in French, Arabic and English, and shows balances, transfers and alerts the way your app would.

Assistant AIOnline

How much do I have in my accounts?

Balances
Current account•••• 482114,430.20 DH

Savings account•••• 093736,638.40 DH
Updated at 14:32

Here are your two accounts.

Ask a questionWrite to the advisor

The customer asks, and their accounts appear in the conversation.

Scripted demonstration: no model is called, and the data is fictional.

The platform

Your teams tune every agent.

One agent per customer segment: Moroccans living abroad, young customers, professionals. For each one, your teams set the tone, the knowledge and the limits, in a console. Try it: choose how its customers confirm a transfer.

The console is in French, shown here as your teams see it. First switch: the customer confirms the transfer in the chat. Second switch: a button opens your app’s transfer screen, already filled in.

AgentsAssistant MRECartes
Assistant MRE En ligne
Cartes d’action
Virement dans la conversationUn virement préparé qu’il confirme depuis la conversation, avec sa propre authentification.
Virement dans l’appUn bouton qui ouvre l’écran de virement de l’app déjà rempli ; il vérifie et confirme dans l’app.
What the customer seesAndroid

The customer reviews, confirms, and the card shows the result in the conversation.

Coming soonA button opens your app’s transfer screen, pre-filled. The customer reviews and confirms there.

With both cards on, the agent follows the customer’s preference; without one, it offers the conversation.

With no transfer card, the agent tells the customer where to make the transfer in the app.

Transfer to confirmTransfer
200.00 DH
MBMehdi Bennani•••• 3307

From•••• 4821
Valid until 14:37Review and confirm
Confirmed
Not completedInsufficient balance
Expired, nothing was carried out
New transfer
200.00 DH · Mehdi BennaniOpen

Privacy

Your data, under your control.

Tavrenna is built for banks: you keep your data and the last word.

Installed on your side.
Tavrenna runs on your infrastructure, not on ours.
Your choice of model.
With models hosted on your side, conversations do not leave the bank. A cloud model, only if you decide so.
Masked numbers.
When a customer types a card number or a full account number, the models do not see it.
No unmasked read without a reason.
You know who opened which conversation unmasked, and why.
You leave with everything.
Agents, knowledge, conversations and the audit log export in open formats.

Demonstration

See Tavrenna with your teams, on fictional data.

One hour, with the demonstration app and the console. Pricing on request.

This information is used only to answer your request. Read the notice

Your data

Data controller: SwiftNova, publisher of Tavrenna. The information in this form is used only to answer your demo request. It reaches us by email, is not passed on or used for any other purpose, and is kept for at most twelve months after our last exchange.

Under Moroccan law no. 09-08 on the protection of individuals with regard to the processing of personal data, overseen by the CNDP, you have the right to access, rectify and object. To exercise it, write to contact@swiftnova.ma.

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